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Troubleshooting Web App Issues

Updated over a week ago

The Page Isn’t Loading Properly

  • Refresh the page

  • Clear your browser cache

  • Try another supported browser

  • Check your internet connection


I Can’t See My Trade or Portfolio Update

  • Refresh your browser

  • Log out and log back in

  • Confirm your transaction was successful

If the issue persists, contact support.


A Feature Seems Unavailable

Some features or markets may occasionally be under maintenance.

If something appears missing or not functioning correctly, please reach out to support for clarification.

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